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We know advocacy inside & out
and can fill in your capability gaps.
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Sometimes it’s good to ask for help. Our advocacy services allow you to automate and
relinquish time-consuming tasks, so you can focus on what matters most: your business.

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Advocacy

“Would you recommend us?” With this simple yet powerful question, we can help you identify your advocates as well as dissatisfied customers who may represent at-risk revenue or employees who may be planning to leave. These advocates are the fuel for your customer video stories.

Cultivating a positive relationship with your customers is the cornerstone to sustainable customer advocacy. We will work with you to develop a Customer Advocacy Program that provides experiences, incentives and rewards to your customers and is rooted in achieving measurable business outcomes.
Think of your Customer Advisory Board as a “Customer Board of Directors” tasked with helping you succeed. We work with you to create a Customer Advisory Board that consists of customers dedicated to helping you get better at what you do. They’ll provide you with valuable and actionable insights into go-to-market strategy, provide guidance on product roadmaps, and give candid feedback about business operations, customer experience, and overall competitiveness.
Employees have a unique perspective on all facets of your company and activating them to help you continuously improve reaps sustainable benefits. We can help you develop an Employee Advisory Board that will provide feedback and guidance on everything from employer brand and talent acquisition, customer experience, products and services, customer service and more.

Marketing & Communications

Customers are hungry to connect with their peers to share experiences and learn best practices. Those companies that provide the forum for customers to connect benefit from greater loyalty, higher revenue, and unique insight into customer needs and wants. We plan, manage, and facilitate customer roundtables that benefit both you and your customers.
Customers are hungry to connect with their peers to share experiences and learn best practices. Those companies that provide the forum for customers to connect benefit from greater loyalty, higher revenue, and unique insight into customer needs and wants. We plan, manage, and facilitate customer roundtables that benefit both you and your customers.
Authentic customer testimonials are a powerful sales and marketing tool, but sometimes you need a little more “Hollywood” for tradeshows, sales meetings and other events. Using your customer stories, we can create a sizzle reel that will rival anything in Hollywood.

Social Media

Having the right strategy and plan can be the difference between a successful social media effort and something that is…meh. We will work with you to develop a strategy to increase brand awareness, generate leads, drive traffic to your website, increase sales, and improve customer engagement.
Social media is a powerful tool to reach and engage your customers, but it requires focused effort. We can help develop and manage a thriving social media presence that includes creating, publishing, analyzing, and managing content and interactions across social media platforms to achieve business objectives.

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